Terms & Conditions

Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and m9apiso ("m9apiso," "we," "us," or "our"), governing your access to and use of the m9apiso online gaming platform accessible at m9apiso.net and all associated services, features, content, and applications (collectively, the "Platform").

By registering an account, logging in, depositing funds, participating in any game, or otherwise accessing any part of the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree to any part of these Terms, you must immediately cease using the Platform and close your account. Continued use of the Platform following any update to these Terms constitutes your acceptance of the revised Terms.

Eligibility & Age Requirements

To be eligible to register and use the m9apiso Platform, you must satisfy all of the following conditions at all times:

• You must be at least 21 years of age. This is the minimum legal age for participation in casino-style gambling activities in the Philippines as prescribed by PAGCOR regulations.
• You must be a natural person (not a corporation, trust, partnership, or other legal entity).
• You must be physically located in a jurisdiction where online gambling is lawful at the time of play.
• You must not be a current employee, contractor, director, officer, or agent of m9apiso, nor an immediate family member of any such person.
• You must not have been previously excluded or banned from the m9apiso Platform or any affiliated platform.
• You must have full legal capacity to enter into a binding contract under Philippine law.

By registering an account, you represent and warrant that you meet all eligibility requirements listed above. m9apiso reserves the right to verify your eligibility at any time and to suspend or terminate your account if we have reasonable grounds to believe that you do not meet these requirements.

Account Registration & Verification

3.1 Registration

To access the full features of the m9apiso Platform, you must register a player account. During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, Philippine mobile number, and any other information requested. You agree to update your account information promptly if any details change.

3.2 One Account Per Person

Each individual may hold only one (1) active account on the m9apiso Platform. The creation of multiple accounts by a single individual — whether using different names, mobile numbers, or payment methods — is strictly prohibited and constitutes a material breach of these Terms. m9apiso reserves the right to close all duplicate accounts and forfeit any associated balances.

3.3 Know Your Customer (KYC) Verification

In compliance with PAGCOR regulations and applicable Philippine anti-money laundering laws, m9apiso is required to verify the identity of all players. You may be required to submit one or more of the following documents:

• Valid Philippine government-issued photo ID (Passport, Driver's License, SSS ID, UMID, PhilHealth ID, Postal ID, or Voter's ID)
• Proof of address (utility bill, bank statement, or government correspondence dated within the last three months)
• Proof of payment method ownership (e.g., screenshot of GCash account showing your registered name)
• Selfie with ID as requested by our verification team

Failure to complete KYC verification within the timeframe specified by m9apiso may result in restrictions on withdrawals, bonuses, or account access. m9apiso will not be liable for any losses arising from delays caused by incomplete or inaccurate KYC submissions.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any OTP codes. You must not share your login details with any third party. m9apiso will not be liable for any losses resulting from unauthorized access to your account caused by your failure to keep your credentials secure. You must notify m9apiso immediately if you suspect unauthorized access to your account.

Player Conduct & Prohibited Activities

By using the m9apiso Platform, you agree to conduct yourself in a lawful, fair, and respectful manner at all times. The following activities are strictly prohibited:

• Fraud and Cheating: Any attempt to manipulate game outcomes, exploit software vulnerabilities, use bots or automated scripts, or engage in any form of cheating is strictly forbidden.
• Collusion: Coordinating with other players to gain an unfair advantage in any game, including live dealer games, is prohibited.
• Money Laundering: Using the m9apiso Platform to launder money or conduct any transaction that violates the Anti-Money Laundering Act of the Philippines (Republic Act No. 9160, as amended) is strictly prohibited and will be reported to the appropriate authorities.
• Chargebacks: Initiating unauthorized chargebacks or payment reversals on deposits made to your m9apiso account is prohibited and may result in immediate account suspension and legal action.
• Abuse of Bonuses: Exploiting bonus offers through coordinated betting strategies, arbitrage, or any method designed to circumvent bonus terms is prohibited.
• Impersonation: Registering under a false identity or impersonating another person is strictly forbidden.
• Harassment: Engaging in abusive, threatening, or harassing behavior toward m9apiso staff or other players is prohibited.

Deposits & Withdrawals

5.1 Accepted Payment Methods

m9apiso accepts deposits and processes withdrawals exclusively through the following payment methods, all denominated in Philippine Peso (PHP / ₱):

• GCash
• PayMaya / Maya
• Bank transfer via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank
• Debit card (Visa/Mastercard debit issued by Philippine banks)

m9apiso does not accept deposits or process withdrawals via credit cards or any form of cryptocurrency. These payment methods are not supported on the Platform.

5.2 Deposit Terms

The minimum deposit amount is ₱100. Deposits are generally credited to your m9apiso account instantly upon confirmation from the payment provider. m9apiso is not responsible for delays caused by third-party payment processors. All deposits must originate from a payment account registered in your own name — third-party deposits are not permitted.

5.3 Withdrawal Terms

Withdrawals are processed to the same payment method used for the most recent deposit, subject to verification requirements. The minimum withdrawal amount is ₱200. Withdrawal requests are typically processed within one (1) business day, with GCash and Maya withdrawals often completed within minutes. m9apiso reserves the right to request additional verification documents before processing any withdrawal.

5.4 Currency

All transactions on the m9apiso Platform are conducted in Philippine Peso (PHP). m9apiso does not support multi-currency accounts. Any currency conversion fees charged by your bank or payment provider are your sole responsibility.

Bonuses & Promotions

m9apiso offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to the following general terms, in addition to any specific terms communicated at the time the bonus is offered:

• Wagering Requirements: All bonuses are subject to wagering requirements that must be met before any bonus-derived winnings can be withdrawn. The applicable wagering multiplier will be stated in the specific promotion terms.
• Eligibility: Bonuses are available to verified players who meet the eligibility criteria specified for each promotion. m9apiso reserves the right to exclude any player from any promotion at its sole discretion.
• One Bonus at a Time: Unless otherwise stated, only one bonus may be active on your account at any given time. Opting into a new bonus while another is active may result in forfeiture of the existing bonus.
• Expiry: Bonuses and any associated free spins or credits expire within the timeframe specified in the promotion terms. Expired bonuses will be automatically removed from your account.
• Abuse: m9apiso reserves the right to void bonuses and any winnings derived from them if we determine that a player has engaged in bonus abuse, including but not limited to the use of multiple accounts, coordinated wagering, or any strategy designed to exploit bonus terms.
• Modification: m9apiso reserves the right to modify , suspend, or cancel any promotion at any time without prior notice.

Games & Fair Play

All games available on the m9apiso Platform use certified Random Number Generator (RNG) technology that has been independently tested and audited to ensure fair and unpredictable outcomes. Return-to-Player (RTP) percentages for all games are published and accessible within the Platform.

m9apiso does not manipulate game outcomes in any way. The results of all games are determined solely by the certified RNG or, in the case of live dealer games, by the physical outcome of the game as dealt or spun by the live dealer. m9apiso has no ability to influence live dealer game outcomes.

In the event of a technical malfunction or disconnection during a game round, the following rules apply:

• If a game round cannot be completed due to a technical error on m9apiso's side, the wager for that round will be refunded to your account balance.
• If a disconnection occurs on the player's side (e.g., loss of internet connection), the game round will be resolved according to the game's standard rules, and the outcome will be recorded in the Platform's system logs.
• m9apiso's system logs constitute the definitive record of all game outcomes and transactions. In the event of any dispute, the Platform's records shall prevail.

Responsible Gaming

m9apiso is committed to promoting responsible gaming and providing tools that help players maintain control over their gaming activity. We take our obligations under PAGCOR's responsible gaming framework seriously.

The following responsible gaming tools are available to all registered players via their account settings:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control your spending.
• Session Time Reminders: Receive notifications after a specified period of continuous play.
• Cooling-Off Period: Temporarily suspend your account for a defined period (24 hours to 6 weeks).
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Check: Periodic pop-up reminders showing your session duration and net gaming activity.

m9apiso strictly prohibits the use of the Platform by individuals under 21 years of age. We employ age verification measures at registration and reserve the right to request proof of age at any time. Any account found to belong to a minor will be immediately closed.

Intellectual Property

All content on the m9apiso Platform — including but not limited to the m9apiso name, logo, trademarks, service marks, trade dress, website design, graphics, text, software, game content, and all other materials — is the exclusive property of m9apiso or its licensors and is protected by applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to:

• Copy, reproduce, distribute, or publicly display any content from the Platform
• Modify, adapt, translate, or create derivative works based on Platform content
• Reverse engineer, decompile, or disassemble any software used in the Platform
• Use any m9apiso trademark or branding without prior written consent
• Scrape, crawl, or systematically extract data from the Platform

Any unauthorized use of m9apiso's intellectual property may result in account termination and legal action under applicable Philippine law.

Privacy & Data Protection

m9apiso collects, processes, and stores personal data in accordance with our Privacy Policy and applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). By using the Platform, you consent to the collection and processing of your personal data as described in our Privacy Policy.

For full details on how m9apiso handles your personal information, please review our Privacy Policy.

Limitation of Liability

To the maximum extent permitted by applicable Philippine law, m9apiso, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings or profits due to technical malfunctions, disconnections, or system errors
• Unauthorized access to your account resulting from your failure to maintain credential security
• Delays in payment processing caused by third-party payment providers
• Any loss arising from your reliance on information provided on the Platform
• Interruptions to Platform availability due to maintenance, updates, or circumstances beyond m9apiso's reasonable control

m9apiso's total aggregate liability to you for any claim arising under these Terms shall not exceed the total amount deposited by you into your m9apiso account in the thirty (30) days preceding the event giving rise to the claim.

Suspension & Termination

m9apiso reserves the right to suspend, restrict, or permanently terminate your account at any time, with or without prior notice, if we have reasonable grounds to believe that:

• You have breached any provision of these Terms
• You have provided false, inaccurate, or misleading information during registration or KYC
• You are under 21 years of age
• Your account has been used for fraudulent, illegal, or money laundering activities
• You have engaged in bonus abuse or any form of cheating
• Continued operation of your account poses a regulatory, legal, or reputational risk to m9apiso

You may close your account at any time by contacting our support team. Upon account closure, any verified balance remaining in your account (after deduction of any applicable bonus amounts subject to forfeiture) will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements.

Disputes & Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and m9apiso, you agree to first attempt to resolve the matter informally by contacting our customer support team. If the dispute cannot be resolved informally within thirty (30) days, either party may refer the matter to the appropriate regulatory body or courts of competent jurisdiction in the Philippines.

For disputes relating to game outcomes or platform operations, m9apiso's system logs shall constitute prima facie evidence of the facts recorded therein. Players may escalate unresolved complaints to PAGCOR in accordance with PAGCOR's published complaint resolution procedures.

Amendments to These Terms

m9apiso reserves the right to amend, update, or replace these Terms at any time. When material changes are made, m9apiso will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect, where practicable.

Your continued use of the Platform after the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the Platform and close your account before the effective date of the changes.

The most current version of these Terms will always be available at m9apiso.net/terms-conditions. We recommend reviewing this page periodically to stay informed of any updates.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the m9apiso support team: